1. A concept and emerging practice, seeking to realise processes and structures for harnessing the potentialities of information and communication technologies at various levels of government and the public sector and beyond, for the purposes of enhancing good governance. Learn more in: Indicators and Measures of E-Government 2.
In the public sector context governance refers to coordination, interaction, and institutional arrangements which are needed to pursue collective interest in policy-making, development and service processes in the context of nonhierarchically organized stakeholder relations. Electronic governance or e-governance is technologically mediated communication, coordination, and interaction in What is E-Governance